This process is for members who are currently paying their subscription by monthly payment. If you are currently making annual payments, please click here to view your migration guide
Step 1. First, please cancel your existing subscription from your My Account page or Use this link to open your Subscriptions page
Note: The page will open in a new tab. You must be logged in in order to access this page.
Click the View button to see your currently active subscription
Next, click Cancel to end your current subscription – if you do not cancel your current subscription, you will be charged twice every month. A payment will be generated once you create this new subscription, please time your submission for when your next payment is due so you are not charged twice in one month
Add the product to your basket by clicking on the Pay Now button. Scroll down and click on the Proceed to checkout button.
Step 3. Please carefully check all of the personal details in your checkout page and update these where required and then scroll down to click on the Pay Now button to enter your Direct Debit information. Enter your bank account information and then click on the Set up Direct Debit button. Double-check the details on the following screen before clicking the Confirm button. You will be taken to an order confirmation screen and will receive TWO email confirmations.
To view a detailed PDF guide to this process with screen shots, please click here